Refund policy
At One Spoiled Dog Treat Co, we take pride in offering high-quality products for your furry friends. If you are not completely satisfied with your purchase, we’re here to help.
Returns:
We accept returns on unopened, unused items within 14 days of receipt. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging.
Refunds:
Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment. Please allow up to 7 business days for the refund to be processed.
Exchanges:
We do not offer exchanges at this time. If you would like a different product, please return the original item and place a new order.
Non-Returnable Items:
Opened or used dog food and treats are not eligible for return due to health and safety reasons.
Shipping Returns:
We will provide shipping labels for customers for returns
If you have any questions or need assistance with a return, please contact us.